Rubber Duckiee Legals
Cookie Policy
This policy explains what cookies are and how we use them. It includes details of the types of cookies we set, the information we collect when using them and how that information is used.
You can learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy below.
Use of cookies can change over time or when a new service or function is added to our website. To ensure that this policy remains up to date, we regularly carry out ‘cookie audits’ and update our list of cookies accordingly.
This policy was last updated on 7th November 2024.
Cookies are small text files which are stored on your browser when you visit a website. They can often serve crucial functions and help us to keep our website secure and to function properly which helps us to provide you with a better experience. They can also help us to analyse how the website performs, what works and where we can make improvements.
We use both Strictly Necessary and Analytics cookies. These are used to understand how our website performs, how you interact with it, and helps us to provide you with a better, faster and improved experience. We don’t use advertising cookies.
Social Media And External Links – where you access us via external links or social media platforms, we also have no control over those websites and the cookies they set, so please bear in mind that you should set your preferences in line with their own policies and cookie controls separately.
If you are redirected to any external sites please remember that we do not control the cookies on those sites and you will need to review their privacy information and select your cookie preferences accordingly.
How To Manage Cookies – When you visit our site you will be asked if you want to accept cookies. You can continue to use the site without accepting these and any non-necessary cookies will not load onto your browser.
No matter what cookie control is in place, or if you simply change your mind you can also adjust your own browser to delete or block cookies from any site you visit. To learn more about how to manage your browser cookie settings please see www.allaboutcookies.org
Necessary Cookies
We use necessary functional cookies which are needed for security and for the website to function. They do not collect your personal data. These are automatically enabled when you visit the site, however you can still remove these cookies via your browser, however disabling these will affect the functionality of the site.
Analytics Cookies
We use Analytics cookies, specifically set by Google Analytics 4, to help us to understand how the number of visitors to our website and how they interact with it, for example which pages are visited and for how long. These help us to continually improve our website and services by better understanding the customer journey. The data is reported anonymously without any personal data included.
Below is a list of the cookies set by our website:
Necessary Cookies | Purpose | Type | Party | Duration |
njt_gdpr_allow_permissions | This cookie is used to record your consent to cookies | Persistent | First | 13 Months |
Analytics Cookies | ||||
cfz_google-analytics_v4 | This cookie is set by Google Analytics 4 and carries out a variety of analytic functions such as logging user visits, distinguishing users and providing analysis to better understand the customer journey and functionality of the site. | Persistent | First | 13 Months |
cfzs_google-analytics_v4 | This cookie is set by Google Analytics 4 and carries out a variety of analytic functions such as logging user visits, distinguishing users and providing analysis to better understand the customer journey and functionality of the site. | Session | First | Session |
This website is owned and operated by Rubber Duckiee Limited.
If you have any questions please contact using the following information:
BY EMAIL
Via our contact page.
BY TELEPHONE
BY POST
Suite 202, The Print Rooms, 164-180 Union Street, London, SE1 0LH
Copyright Notice
We own the copyright in:
- this website; and
- the material on this website (including, without limitation, the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website).
We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to:
- view this website and the material on this website on a computer or mobile device via a web browser;
- copy and store this website and the material on this website in your web browser cache memory; and
print pages from this website for your own personal and non-commercial use. - We do not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.
The automated and/or systematic collection of data from this website is prohibited.
You may request permission to use the copyright materials on this website by writing to us using the information on our contact page.
We take the protection of our copyright very seriously.
If we discover that you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.
If you become aware of any use of our copyright materials that contravenes or may contravene the licence above, please report this by to us in writing using the details on our contact page.
If you become aware of any material on our website that you believe infringes your or any other person’s copyright, please report this in writing using the details on our contact page.
Privacy Policy
We at RubberDuckiee Ltd take your data privacy seriously. We are a creative studio, operating nationwide, specialising in branding, graphic design and website development. We are registered in England as a Limited Company under number 06642468.
To provide you with our services we collect and use personal data which means that we are a ‘Data Controller’ and we are responsible for and committed to protecting your privacy and complying with the UK General Data Protection Regulations (UK GDPR), Data Protection Act 2018 and any subsequent laws or regulations that may apply.
In this Privacy Notice, we want to inform you about what information we collect, how we use it and what rights individuals have in relation to the collection and processing of their personal data.
Whose Information Do We Collect?
We collect personal data in relation to our potential or existing clients, employees, associates, contractors and suppliers, where it is necessary in the course of delivering our services.
We do not offer our services to children or process data related to children.
What personal data does Rubber Duckiee Ltd collect and process?
We collect the following types of data:
- General Contact Details such as, name, address, email address, telephone number
- Details of Products or Services provided to you
- General Communications between you and us
- Financial Details – such as payment or bank details
- Location Details
- Information obtained through our use of cookies (please see our Cookie Policy)
- Your Marketing Preferences
- For Recruitment or Onboarding of employees or contractors – Employment Qualifications and Educational History including References
Special Categories of Personal Data that we collect:
We do not routinely request or seek Special Categories of Personal Data, however where you voluntarily provide it, it will not be processed without consent or retained for longer than is necessary.
How we collect your information
In most cases we collect your data directly from you. We collect data and process it when you:
- Complete an online ‘contact us’ form
- Meet with us to discuss or services
- Speak to us on the telephone to discuss or facilitate our services
- Provide information requested during the course of negotiating, agreeing and delivering our services
- Email or write to us to enquire about or use or services
- In relation to recruitment and onboarding with us – send us a CV
We also receive your data indirectly from the following sources:
- Social Media Sites including LinkedIn, Facebook and Instagram
- Public Sources – Demographic Data, Market Research
- Credit Agencies and Publicly Available Company Data
- Or if you are an individual who has been nominated as a point of contact, your employer may provide your contact details to discuss services.
- Where we are provided with your contact details by a potential employee or contractor as a reference or emergency contact
Please Remember: Where you provide any of this information relating to or on behalf of another individual such as someone else who may share the let with you, please remember to ensure that you have the consent of the individual and provide them with a copy of or access to this Privacy Notice.
Where we collect and process personal data, we identify both the purpose and legal basis for doing so. There are 6 possible legal bases which are:
Consent – where we have consent from the individual to the processing of his or her personal data for one or more specific purpose.
Contract – where the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Legal Obligation – The processing is necessary for compliance with a legal obligation to which we are subject.
Vital Interests – Where the processing is necessary in order to protect the vital interests of the data subject or another natural person.
Public Interest – Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Legitimate Interests – Where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal date, in particular where the data subject is a child.
Our purpose and legal basis for the information we collect, and process allows us to:
Our Purpose for Processing | Our Lawful Basis |
To understand your requirements prior to entering into a contract of service with you | The processing is necessary for the performance of an anticipated Contract |
To understand all requirements to ensure that any service provided meets our customers’ needs | The processing is necessary for the performance of a Contract with you |
To fulfil our contract and provide customers with the service arrangement agreed | The processing is necessary for the performance of our Contract with you |
To manage our business operations and comply with any internal policies and procedures | It is in our legitimate interests to use your personal information to ensure that we provide and adapt our services |
To notify you about changes to our service | It is in our Legitimate Interests to use your personal information to keep you informed about any changes that may affect you |
For Electronic Marketing of similar services to existing client or previous customers or enquirers | It is in our legitimate interests to use your personal information for marketing purposes where the services being marketed are relevant to you. |
For electronic Marketing of services to new customers at incorporated companies via personal business email addresses | It is in our Legitimate Interests to use personal business email addresses for marketing purposes to incorporated firms where we can support individual’s rights |
For electronic Marketing of services to new customers | We rely on Consent for direct marketing to individuals or sole traders who are potential new customers |
To comply with our legal obligations, law enforcement, court and regulatory bodies requirements | To comply with our Legal Obligations |
Where we rely on your consent you have the right to withdraw this consent at any time by contacting us using the details at the beginning of this notice.
Legitimate Interests – Where the processing of personal data is based on our Legitimate Interests, it is to improve our service and security, keep all parties appraised of progress and developments and prevent fraud or illegal activity in favour of the wellbeing of our customers, employees and stakeholders.
Direct Marketing
You can opt out of receiving information from us at any time by hitting reply and saying ‘unsubscribe’.
We will never share or sell your information to any other party for marketing purposes.
From time to time we may share your personal information with the following third parties for the purposes set out above:
- Our Accountant or Payment Service Providers
- Associations and Regulators
- Selected Freelancers or Contractors
- Software and Cloud storage providers who act on our behalf as Data Processors
- Police and Law Enforcement agencies where reasonably necessary for the prevention or detection of crime
- Regulators and Governing Bodies such as HMRC where required
- Selected Third Parties in connection with any future sale, transfer or disposal of our business
International data transfers
With today’s modern technology including Cloud Storage and Software, some recipients of your personal data can be located outside your country or have offices in countries where data protection laws may provide a different level of protection than the laws in your country.
Where this is the case, we make sure that additional safeguards are in place such as ensuring that those countries have a decision of adequacy under the UK GDPR, are subject to the UK – US data bridge or those firms have entered into standard contract clauses with us in their terms to support the ongoing protection of your data.
Automated decision-making or Profiling
We do not process personal data for automated decision making or profiling.
How Long do we keep personal data for?
We will retain personal data in accordance with legal and regulatory requirements and for no longer than is necessary to fulfil the purposes set out in this privacy policy. We maintain and review a detailed retention policy which documents how long we will hold different types of data. The time period will depend on the purpose for which we collected the information and is never on an indefinite basis. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for tax, accounting or auditing purposes).
The following details the criteria used to establish the retention period set out within our policy:
Where it is still necessary for the provision of our services
This includes the duration of any contract for services we have with you and for a period of 24 Months after the end of any contract with a view to maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.
Where required by statutory, contractual or other similar obligations
Corresponding storage obligations may arise, for example, from laws or regulation. It may also be necessary to store personal data regarding pending or future legal disputes. Personal data contained in contracts, notifications and business letters may be subject to statutory storage obligations depending on national law. Where this is the case will retain the data in accordance with our obligations.
We aim to protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration.
We store customer records in cloud-based services which have controlled and restricted access. We also operate internal policies and procedures detailing physical security, cloud storage security monitoring, access control and password security measures.
As a data subject, you have rights in relation to your personal data. These are:
The Right to Access – You have the right to request details of personal information held or processed and to copies of this data. We do not usually charge for this service.
The Right to Rectification – You have the right to request that any information be corrected that you believe is inaccurate or to complete any information that you believe is incomplete.
The Right to Erasure – You have the right to request that we erase your personal information under certain conditions.
The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data under certain circumstances.
The Right to Object to Processing – You have the right to object to our processing of your data, under certain conditions.
The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.
You also have the Right to Withdraw Consent where you have previously provided this at any time.
To exercise any of these rights, or if you have a complaint please contact us using the contact details at the beginning of this notice.
You also have the right to complain to the Supervisory Authority. In the UK, where you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at:
Wycliff House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Alternatively you can click the link below to begin a complaint online.
https://ico.org.uk/make-a-complaint/data-protection-complaints/
Contractual Obligations and Consequences
In some circumstances, the provision of personal data is partly required by law (for example, tax regulations, employment and legal obligations) or can also result from contractual provisions. This means that it may sometimes be necessary to conclude or fulfil a contract, that the personal data be provided. In those circumstances where the data is not provided or where certain rights are exercised, (Erasure, Object) there is a possible consequence that the contract could not be fulfilled or concluded and may be cancelled.
When you visit our website, we use cookies and similar technologies to provide you with a better, faster and safer user experience or to show you personalised advertising. Cookies are small text files that are automatically created by your browser and stored on your device when you visit or use the Website. For full information on our use of cookies and how to manage them, please see our Cookie Policy.
To learn more about how to manage your browser cookie settings in general please see www.allaboutcookies.org
Remember: When clicking on external links via our website or when you find us via social media platforms, you are visiting or redirected to the domain of those websites. We have no control over the privacy settings on these websites or the cookies they set, so please bear in mind that you should set your preferences in line with their own policies and cookie controls separately.
All businesses change from time to time. At Rubber Duckiee Ltd we keep our Privacy Notice under regular review.
This Privacy Notice was last updated on 2nd October 2024.
Rubber Duckiee Ltd
Suite 202, The Print Rooms, 164-180 Union Street, London, SE1 0LH
Email: [email protected]
Tel: 0800 612 6614
If you have any questions in respect of this Privacy Notice or how we manage and protect your personal data, please contact us using the contact details above.
Terms of Use
These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.
Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.
You must not:
- republish material from this website (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
- edit or otherwise modify any material on the website; or
- redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with / you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.
You must not use any other person’s user ID and password to access our website, unless you have that person’s express permission to do so.
We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.
In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.
You warrant and represent that your content will comply with these terms of use.
Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.
If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.
Subject to the first paragraph of Limitations and exclusions of liability, these terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.
These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
This website is owned and operated by Rubber Duckiee Limited. Rubber Duckiee Ltd, registered in England and Wales, has its registered office at 124 Finchley Road, London, NW3 5JS. The company registration number is: 06642468 and VAT number is: 220 8176 32.
If you have any questions about our Terms of Use, please contact us:
BY EMAIL
Via our contact page.
BY TELEPHONE
BY POST
Suite 202, The Print Rooms, 164-180 Union Street, London, SE1 0LH